This Privacy Policy explains how NSK may handle information submitted through the website, especially when a buyer, distributor, workshop, fleet operator, or service department sends an inquiry about Suspension & Steering Parts. The website is intended for B2B communication, so the information collected is usually business contact data and details needed to route catalog, fitment, or documentation requests.
When you use a contact or inquiry form, NSK may receive your name, business email, phone number, company, country or region, request type, and message. The message may include vehicle applications, product families, existing part references, market requirements, expected volume, or quality documentation needs. Please avoid submitting confidential information unless an appropriate business agreement is already in place.
NSK uses submitted information to respond to inquiries, review catalog coverage, discuss fitment or cross-reference questions, route documentation requests, and improve the practical usefulness of the website. The information may also help NSK understand which applications, search terms, and buyer workflows require clearer support. It is not used to create consumer advertising profiles in this B2B website context.
Information may be shared with internal teams, authorized representatives, or service providers who help process business inquiries. NSK keeps information only as long as reasonably needed for the request, follow-up communication, record keeping, or legal obligations. If a request becomes part of a formal commercial process, related records may be retained according to the applicable business agreement.
You may ask NSK to update, correct, or remove business contact details where required by applicable law. Some records may remain when retention is necessary for compliance, dispute handling, or legitimate business administration. If you no longer want follow-up communication, use the contact channel and identify the request or email address involved.
NSK will review privacy requests in the context of the original business inquiry, the market involved, and any continuing sourcing discussion that may still require accurate contact information.